Modernization in the Healthcare Sector
The team’s healthcare journey continues with Diana Kennedy, Chief Technology Officer at Bupa, as they advance the conversation in “Modernization the Healthcare Sector pt 2: BUPA’s Transformation”
Listen in as they discuss technology adoption, digitizing at scale, the framework for transformation and the core pillars which underpinned their multi-faceted journey and a shift to a hyper-personalization platform.
Bupa’s story confirms pandemic era modernization, accelerated by customer expectations, that embraced digital engagement as an agent for change.
Transitioning an industry disruption into an exemplary case study, this episode reflects the competitive resilience of forward thinking enterprises and the promise of digital transformation.